1.PREAMBLE
The purpose of the present Charter of Use (hereinafter referred to as “the Charter”) is to define the conditions of use of the website accessible in particular at the address https://locali.ma
1.2PUBLISHER IDENTIFICATION
The User is hereby informed that the Website is published by :
(9 Avenue Uruguay, Building Chaimae, 4th floor N2 )
support@locali.com
1.3 CONTACT US
The User may contact the Company:
- – by simple letter to the address indicated in article 1.2 above;
- – by e-mail using the contact form on :
2.DEFINITIONS
For the purposes of these GCU, capitalized terms have the following meaning
“Advertisers”: refers to natural persons or legal entities who have signed a contract with the Company to publish advertisements for the rental and/or sale of real estate on the Website and/or the Application.
“Website”: refers to the interactive electronic service published and operated by the Company, accessible in particular at https://locali.ma, from which it provides access to its Services.
“Services”: refers to the services provided by the Company on its Website and described in article 4 of the present Charter.
“Company”: means LOCALI Maroc sarl..
“User”: refers to any individual accessing the Website for strictly private use.
Tenant(s): refers to any individual looking for accommodation who has a Tenant account.
3.SCOPE, ACCEPTANCE AND MODIFICATION OF THE CHARTER
3.1 The purpose of the present Charter is to define the conditions under which the User benefits from the Services provided by the Company through its Internet Site.
All the Services provided by the Company and made available to the User are detailed on the Company’s Website.
3.2 Subscription, access or use of the Services implies unreserved acceptance of the present Charter by the User.
3.3 As the present Charter may be subject to modification, the applicable conditions are those in force and accessible on the Company’s Internet Site at the date of access to the Internet Site by the User.
4. ACCESS AND AVAILABILITY OF SERVICES
4.1. DESCRIPTION OF SERVICES
1.The possibility of setting up a personal account through which the User will in particular be able to access real estate sale/rental offers corresponding to specific search criteria selected by the User in advance. This service also enables the User to receive by e-mail new offers for the sale/rental of real estate corresponding to the criteria selected by the User.
When creating a personal account, the User is given a unique identifier and a strictly personal password, which he undertakes to keep confidential and not to pass on to third parties.
Only the User is authorized to access and use the Services using his/her unique identifier and password.
Any access to the User’s personal account using the User’s unique identifier and password is automatically deemed to have been made by the User.
Likewise, access to the Services with this login and password is the sole responsibility of the User.
Consequently, in the event of loss, theft or any fraudulent act with regard to the User’s unique identifier and password, the User must inform the Company as soon as possible and provide proof of identity by any means. Upon receipt of a duly justified notification, the Company will send the User a new identifier and password, which the User is responsible for keeping strictly confidential.
2. A search and display service for real estate sales and / or rentals ;
3.Access to the contact details of Advertisers holding real estate sales/rental offers published on the Website.
4.The ability to schedule appointments to view properties offers users great flexibility.Potential tenants can choose a time slot that suits them to view a property, making it easier to plan their search.
The site reserves the right to contact the tenant by telephone in the event that the tenant has created an account on the site . This telephone communication may be necessary to confirm information , set up an appointment answer potential renters’ questions or discuss transaction details. However, the site is committed to respecting the rules of confidentiality and data protection, and ensuring that personal information is not used for unauthorized purposes. This is to ensure transparent and efficient communication between the parties involved, while protecting the privacy of users. However, it is important to note that this feature does not guarantee the conclusion of the rental or sales contract. Visits are only the initial stage of the process, and the final decision will depend on various factors, including the satisfaction of the parties involved, negotiations, and compliance with contractual requirements. The site acts as an intermediary, facilitating visits, but it is up to the tenants and owners to finalize the terms of the agreement. This approach allows users to make decisions independently, according to their specific needs.
5. Depositing ads
Property owners can advertise on apartment rental and sales websites
The Owner must indicate :
1-Description of the property:
- Housing location ;
- Advertisement type :
(i) Entire property: the Owner provides the Tenant with the entire property.
(ii) Room in a shared apartment: the Landlord provides the Tenant with a room in a shared apartment.
- Type of property (a house or an apartment, it being specified that a studio is considered an apartment);
- Whether the property is furnished or unfurnished.
- Housing features :
(i) Capacity.
(ii) Le nombre de pièces et de chambres en cas de logement entier.
(iii) Number of bathrooms.
(iv) Total surface area in m2.
(v) The private area made available in the case of shared accommodation or a room in a private home.
(vi) The floor in the case of apartments and the number of floors in the building.
2-Rental conditions
- Monthly rent excluding charges.
- Monthly charges and description of charges.
- Availability dates of the accommodation.
- Minimum length of stay.
3-Photos
The Owner may upload photographs of the accommodation and publish his Advertisement. He guarantees that these photographs correspond to the property advertised.
By accepting the general terms and conditions of use advertisers have the opportunity to benefit from an additional service offered by the site, namely the taking of property photos. This option aims to facilitate the posting of ads online by enabling users to submit high-quality images of their properties without having to take care of this task themselves. This helps improve the visibility and appeal of listings while ensuring compliance with the site’s quality standards. As a result, users can enjoy a more convenient and efficient experience when marketing their properties.
The Owner may indicate :
- The amount of the security deposit
- The equipment provided as part of the rental ;
6.Advertisement Distribution
Within the framework of the publication of the Advertisements, the Owner or the Professional undertakes :
- Please complete as much information as possible;
- Not to publish or distribute any photo or video whose content may be considered obscene, pornographic, indecent, offensive or likely to offend the dignity of any human being;
- Not to publish any content, message or information that is rude, abusive or promotes any activity that is prohibited by law or regulation;
- Not to publish any photo or video protected by intellectual property legislation unless you own the rights to it or have the necessary consent for its use;
- Not to publish any content containing a corrupted file;
- Not to publish any content that violates the rights of a third party.
The Owner or the Professional also refrains from transmitting :
- incorrect or false information,
- la moindre information sensible d’origine raciale ou ethnique ou portant sur des opinions politiques, philosophiques ou religieuses, sur une appartenance à un syndicat, sur la vie sexuelle ou la santé, contraire aux bonnes mœurs et à la loi.
The Owner or Professional also guarantees:
- be the owner of the property or have all the necessary authorizations to offer the property for rent;
- être seul propriétaire des contenus publiés sur la Plateforme, être en mesure de procéder à leur publication et ayant qualité pour accorder une licence de diffusion,
- ne pas employer des contenus qui soient de nature :
**to cause harassment of third parties or to incite third parties to engage in harassment,
*to incite hatred, discrimination, racism, fanaticism and physical violence against individuals or groups of individuals,
*depict pornography, paedophilia or any other offensive subject or contain a link to an adult website,
*to represent or advocate illegal activities or behavior of a defamatory, abusive, obscene, threatening or libelous nature, as well as false or misleading information,
7.Ad Moderation
the site reserves the right to verify the completeness of the information provided by the owner before publishing the ad. This verification may include confirmation of ownership of the apartment, accuracy of details such as location, price, features, and compliance with current rules and regulations. Once the ad has been submitted, it is reviewed, and if it meets all the site’s requirements and criteria, it is published for users to view with confidence. This is to ensure a transparent and reliable environment for people looking for apartments to rent or buy.
By accepting these GTC, the advertiser agrees to be contacted by the site by telephone to validate the information provided and, if necessary, to take professional photos of the property. This is to ensure the quality and accuracy of the ads, as well as transparency for users. By verifying information and adding professional photos, the site can offer a more reliable and informative experience to people looking to rent or buy a property.
8.tenant account creation.
In order to access all the features of the Platform, the Renter must create a user account and, when registering, tick the boxes agreeing to the collection and processing of his/her personal data and accepting without reservation the General Terms and Conditions of Use of the services on the Platform.
When registering, the Tenant must provide the following information:
- Full name ;
- E-mail address ;
- Phone number ;
Once the account has been validated, the Renter will receive a confirmation e-mail. The Renter can then access the functionalities of his/her Space, and can provide a certain amount of optional information to facilitate accommodation searches on the Platform.
The site reserves the right to contact the tenant by telephone in the event that the tenant has created an account on the site . This telephone communication may be necessary to confirm information , answer questions from potential renters or discuss transaction details. However, the site is committed to respecting the rules of confidentiality and data protection, and ensuring that personal information is not used for unauthorized purposes. This is to ensure transparent and efficient communication between the parties involved, while protecting the privacy of users.
9. A service to put you in touch with Advertisers;
10. An online estimate of the sale price of a property and monitoring of its evolution over time, thanks to regular updates sent by e-mail.
The Services are further described on the Website. The User is informed that said Services are subject to constant evolution.
The User is hereby informed and acknowledges that the Company’s activity is limited to facilitating contact between Users and Advertisers. The Company shall in no way be held liable for any relations, agreements or discussions that may arise between Users and Advertisers.
4.2Tariff conditions
The price conditions for the services offered by our apartment rental and sales site are as follows:
- In the case of monthly rentals, the landlord pays a fee equivalent to 15% of the rental amount, while the tenant pays 20%.
- In the event of a sale, the buyer is subject to a fee of 3% of the purchase price, while the seller pays 3% of this amount.
- It is important to note that these fees must be paid on the day the contract is concluded.
Non-payment or attempted abstinence will be dealt with in accordance with current legal provisions and may result in action being taken by the relevant authorities. It is essential for users to comply with these pricing conditions and meet their financial obligations to ensure a smooth and legal apartment rental or sale experience on the site.
4.3. ACCÈS AUX SERVICES
Les Services sont librement et exclusivement accessibles en ligne sur le Site Internet.
4.4. SERVICE AVAILABILITY
The Company uses its best efforts to make its Services available 24 hours a day, 7 days a week, regardless of maintenance operations on said Services and/or Servers and/or the Website.
In this respect, the Company is bound by an obligation of means.
The Company reserves the right to modify or interrupt, at any time, temporarily or permanently, all or part of the Services without prior notice to Users and without entitlement to compensation.
The Company makes every effort to ensure the continuity of the Services; however, given the complexity and specific circumstances of the hosting business, the Company can only be held to an obligation of means under these GCU.
Consequently, the Company cannot be held responsible for access difficulties or impossibilities, slowness of connection or any other technical problem due to circumstances and/or technical intermediaries outside the Company.
5. WARRANTIES – LIABILITY – MAJOR FORCE
5.1 USER GUARANTEE
By accessing the Company’s Website, the User declares, guarantees and undertakes to :
- access and use the Website and Services in good faith, in a reasonable manner, not contrary to the terms of this Charter and for strictly personal and non-profit use.
- not to use any devices or software other than those supplied by the Company and intended to
i. affect or attempt to affect the proper functioning of the Website and/or the Services it contains
ii. or to extract, modify, consult, even in buffer or temporary memory, or for individual use, all or part of the Website.
- ne pas accéder et/ou utiliser le Site Internet et/ou les Services fournis par la Société sur ledit Site Internet à des fins illicites et/ou dans le but de causer un préjudice à la réputation et l’image de la Société ou plus généralement à porter atteinte aux droits, notamment de propriété intellectuelle, de la Société et/ou de tiers.
- not to market directly or indirectly the Services and/or access to the Services and/or access to the Website.
- not to re-use all or part of the Website and the Services it contains, in particular for commercial and/or collective and/or personal purposes in a form and/or media not authorized by the Company.
- not to use the Services provided by the Company or the data to which he/she may have access via said Services and/or the Website for direct or indirect commercial purposes and/or for personal purposes in a form and/or media not authorized by the Company.
- not to reproduce or represent all or part of the Website for private purposes beyond the legal exceptions provided for, in particular by the French Intellectual Property Code, or for direct or indirect marketing, in particular to third parties.
- not to restrict access to and use of the Website and/or Services.
- not to modify, including in buffer or temporary memory, any mention or element of the Services and/or the content of the Website.
- the elements making up the site are protected by intellectual property law.
- not to use and/or exploit the electronic and/or postal contact details of other Users of the Website for the purpose of sending mass e-mail solicitations and to engage in “spamming” practices.
In the event of breach of any of these obligations, the User acknowledges and accepts that the Company may unilaterally and without prior notice refuse access to all or part of the Website.
5.2 COMPANY GUARANTEE
Through its Website, the Company provides the User with access to a number of Services designed to assist him/her with his/her real estate project.
The User is fully aware that the Company cannot guarantee the consequences of any action taken:
§ To advertisements for the rental and/or sale of real estate that the user wishes to consult on the Website;
§ The answers given to requests for contact with real estate partners who have published advertisements for the rental and/or sale of real estate;
§ The Company assumes no liability for any damages or infringements occurring after conclusion of the contract. The Owner, as well as the buyer, are deemed to be solely responsible for events occurring after the transaction.
§ The Company’s main function is to facilitate the relationship between the two contracting parties, with a strong emphasis on transparency. This approach aims to ensure a fair and clear process, thus reinforcing mutual trust between the owner and the tenant or buyer.
§ the real estate financing offers proposed by the lending institutions or brokers with which he/she will be in contact via the Internet Site;
§ And more generally to the User’s particular needs.
§ Nor can the Company guarantee the quality of the approximate estimates of real estate property made by the user via the Services accessible on the Website with a view to putting his or her real estate property(ies) up for sale.
§ Nor does the Company guarantee the conclusion of a contractual relationship between the User and the aforementioned real estate partners and/or partner credit institutions.
5.3 LIMITATION OF LIABILITY
The User is solely responsible for his/her use of the Website and the Services accessed from the Website.
La Société ne pourra en aucun cas être tenue responsible dans le cadre d’une procédure introduite à l’encontre de l’Utilisateur qui se serait rendu coupable d’une utilisation non-conforme du Site Internet et/ou des Services qu’il procure.
In this respect, the User acknowledges and accepts that he/she will be personally responsible for any claim or proceedings brought against the Company as a result of his/her non-compliant use of the Services and/or the Website.
The Website may contain hypertext links to third-party websites.
In this respect, given the evanescent nature of the content that may be disseminated, the Company cannot be held liable in the event that the content of said third-party websites contravenes the legal and/or regulatory provisions in force.
In any event, the Company shall not be liable :
– in the event of unavailability of the Services for reasons such as failure of the public electricity network, failure of the cable telecommunications networks, loss of connectivity to the Internet network due to public or private operators, in particular the User, the causes of which stem in particular from strikes, storms, earthquakes or any other cause having the characteristics of force majeure;
– in the event of use of the Services by a User under conditions that do not comply with the terms of the present Charter;
– within the limits of current legislation, for any indirect damage, including in particular loss of profit, data or any other loss of intangible assets, even if the Company has been informed of the potential for such damage, which may occur:
i. the use or inability to use the Services
ii. following access to said Services by an unauthorized User.
iii. The Company shall not be held liable for any malfunction of any nature whatsoever relating to the User’s computer equipment or Internet access connection when accessing the Website and, more generally, the Services.
iv. In particular, the Company cannot guarantee the User of the Services against : Problems of access speed to the Websites and/or the buffering speed of the User’s computer of videos accessible via the Services that the User may encounter.
5.4 MAJOR FORCE
The Company may not be held liable if the performance of any of its obligations is prevented or delayed due to force majeure as defined by the case law of the Moroccan Courts, and in particular natural disasters, fire, malfunction or interruption of the telecommunications network or power grid.
6. CLAIMS – TECHNICAL ASSISTANCE
For any information of a technical nature or relating to the operation of the Services accessible via the Website, the User is invited to refer to the section entitled “Contact us” accessible on the Website and/or to address his complaint to the contact details referred to in article 1.3 of these General Terms and Conditions.
7. INTELLECTUAL PROPERTY
7.1 COPYRIGHT ON THE COMPANY’S WEBSITE
The Company is the owner or licensee of the intellectual property rights to both the general structure of the Website and its content (texts, slogans, graphics, images, videos, photos and other content).
Consequently, in accordance with the provisions of the French Intellectual Property Code, any representation, reproduction, modification, distortion and/or total or partial exploitation of the Website and/or its content and/or the Services, by any process whatsoever and by any means whatsoever, is strictly prohibited.
on any medium whatsoever, without the express prior authorization of the Company, is prohibited and constitutes an infringement of copyright.
Similarly, any unauthorized use of the Website and/or its content and/or the Services will render the User criminally and civilly liable on the grounds of copyright infringement.
The Company intends to disclose the Website and the Services only for the purpose of enabling access to them on the Internet, and this :
i. from a computer or equivalent terminal equipped with access to one or more telecommunications networks enabling access to the Internet and Internet browsing software (such as Internet Explorer, Mozilla Firefox, etc.);
ii. a telephone terminal with access to a telecommunications network enabling access to the Internet (3G connection, EDGE, etc.);
Any other use of the Website and/or the Services is deemed to be reserved by right to the Company and to constitute an infringement of its right of disclosure on the Website and/or the Services.
7.2 DISTINCTIVE SIGNS
The trademarks, logos, corporate names, acronyms, trade names, brand names and/or domain names of the Company and/or its commercial partners mentioned on the Website, enabling access to the Services made available by the Company, constitute distinctive signs that may not be used without the express prior authorization of their owner.
Any representation and/or reproduction and/or partial or total use of these distinctive signs is therefore prohibited and constitutes trademark infringement, in application of the provisions of the French Intellectual Property Code, and usurpation of a company name, trade name or domain name, engaging the tort liability of its author.
7.3 DATABASE
The User irrevocably acknowledges that the Website and Services comprise one or more databases made available by the Company in its capacity as producer of said databases within the meaning of the provisions of the articles of the French Intellectual Property Code.
Consequently, in accordance with the provisions of the first chapter of the first part of the same Code, the User shall refrain from :
§ The extraction by permanent or temporary transfer of all or a qualitatively or quantitatively substantial part of the content of one or more of the databases accessible on the Website and/or the Services onto another medium, by any means and in any form whatsoever, including for the purposes of use or consultation by a medium and/or process(es) not authorized by the Company;
§ Reuse, by making available to the public all or a qualitatively or quantitatively substantial part of the content of one or more of the databases accessible on the Website and/or the Services, in any form whatsoever, including by means of a hypertext link, media and/or process(es) not authorized by the Company;
§ The creation, publication, maintenance, updating, importing, exporting, making available to third parties, whether free of charge or against payment, and participation in the aforementioned acts, of a competing database derived from all or part of one or more of the Company’s databases;
§ Viewing on a screen by a process or media other than those by which the Company intends to disclose the Website and the specified Services;
§ In general, any extraction, use, storage, reproduction, representation or conservation, direct or indirect, partial or total, including in buffer or temporary memory, qualitatively or quantitatively substantial of the content of one or more of the Company’s databases, committed by one of the processes mentioned above, is strictly prohibited, including by a medium not authorized by the Company.
7.4 SERVICE CONTENT
The User acknowledges and accepts that access to the Website and Services made available by the Company does not imply any transfer or grant of intellectual property rights (in particular copyright) or other rights to the User.
Access to the Services is exclusively limited to the private and personal use of the User under the conditions and within the limits defined in the present Charter and in accordance with the provisions of the articles of the French Intellectual Property Code.
Thus, the User acknowledges and accepts that the private and personal use granted by the Company for access to its Services excludes, in particular, access to the Services with a view to collective use of its content, reproduction, representation, resale, exchange, rental, transfer to a third party, modification, adaptation, correction, whether free of charge or against payment, of all or part of the Website, Services and their content.
7.5 HYPERTEXT LINKS
The Company shall not be held liable for any hypertext links accessible on the Website, providing access to the Services, leading to other websites or, more generally, to any existing resources on the Internet.
Under no circumstances may the User set up hypertext links to deep pages of the Websites, allowing access to the Services, by any technical means intended to bypass the User’s identification field or to draw in all or part of the content of the Services made available by the Company. The “framing” technique is forbidden without the express prior authorization of the Company.